Privacy Policy

Last updated: December 2024

1. Introduction

Welcome to 1w Match ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application 1w Match (the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the application.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Contact information (email address when contacting support)
  • Device information (device type, operating system version)
  • Game progress and statistics (scores, play time, achievements)
  • Crash reports and error logs to improve app stability

2.2 Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

  • Device identifiers (advertising ID, device ID)
  • IP address and geolocation data
  • App usage analytics and performance metrics
  • Game interaction data and gameplay statistics
  • Technical information about your device and software

2.3 Third-Party Analytics

We use AppsFlyer SDK for analytics and attribution purposes. AppsFlyer may collect information including but not limited to device identifiers, IP addresses, and app usage data. For more information about AppsFlyer's data practices, please review their privacy policy at: https://www.appsflyer.com/privacy-policy/

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our Service
  • Improving, personalizing, and expanding our Service
  • Understanding and analyzing how you use our Service
  • Developing new products, services, features, and functionality
  • Communicating with you for customer service and support
  • Sending you technical notices, updates, security alerts, and administrative messages
  • Preventing fraud and ensuring the security of our Service
  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as analytics, hosting, and customer support.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Protection of Rights: We may disclose your information to protect our rights, property, or safety, or that of our users or others.
  • Consent: We may share your information with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Monitoring and logging of system activities

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Specific retention periods:

  • Game data and statistics: Retained while the app is installed and for up to 2 years after uninstallation
  • Analytics data: Retained for up to 24 months
  • Support communications: Retained for up to 3 years
  • Crash reports and logs: Retained for up to 12 months

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request correction of inaccurate personal information
  • Deletion: You can request deletion of your personal information
  • Portability: You can request a copy of your personal information in a structured format
  • Objection: You can object to the processing of your personal information
  • Restriction: You can request restriction of processing

To exercise any of these rights, please contact us at [email protected]

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected]

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that such transfers are made in accordance with applicable data protection laws and with appropriate safeguards in place.

10. Third-Party Links and Services

Our Service may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy does not apply to these third-party services. We encourage you to review the privacy policies of any third-party services before providing any personal information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how it's used
  • Right to delete personal information we have collected
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [email protected]

12. European Privacy Rights (GDPR)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 7 above. Our legal basis for processing your personal information includes:

  • Legitimate interests in operating and improving our Service
  • Performance of a contract (providing the Service to you)
  • Compliance with legal obligations
  • Your consent (where applicable)

Third-Party Disclaimer

Important Notice: Our team is not responsible for any third-party advertisements, links, websites, content, or services that may appear in our applications. Any interaction with third-party content is at your own risk. We do not endorse, control, or assume responsibility for any third-party materials, privacy practices, or terms of service. Please review the privacy policies and terms of any third-party services before engaging with them.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Service after any changes constitutes acceptance of those changes.